Senior Account Director, Client Partnership
(REMOTE/ATL/NOLA)
 

About Alloy

Alloy is an integrated marketing agency. We specialize in helping brands across the full funnel, from designing and developing digital solutions and brands that inspire, to creating complete communication offerings and performance marketing campaigns. Our cross-channel solutions help innovative brands engage with their buyers, shape public opinion, build lasting influence, create new categories, and accelerate growth and market share.

Behind it all is a group of nerds, rebels and creatives. We’ve been called a Best Place to Work (10 times and counting, to be exact). And we’re growing this Uncommon Crew. 

About the Role

As a Senior Account Director, you will manage client relationships while leading multi-faceted marketing and digital strategies leveraging our public relations, performance marketing, creative, technology and experience design solutions and departments. You’ll go beyond delivering meaningful work on time and on budget to strategize with clients on macro business challenges, asking the right questions to develop recommendations and integrated solutions that meet their needs. You’ll identify and drive growth opportunities, fostering innovative thinking that delivers on our clients’ business goals. Our Sr. Account Directors have significant agency experience and a strong understanding of marketing strategies, lead by example, are highly collaborative, and are self-starters.

The Details of the Senior Account Director

• Responsible for account health, retention and growth, including autonomously developing clear and thoughtful account strategies that meet client objectives; strategizing on client deliverables across PR, marketing and digital work; and consulting on client business challenges with a deep understanding of marketing, industry trends and economic factors.
• Work closely with clients to understand their business and needs.
• Proactively build client relationships at the right levels and ensure we’re delivering exceptional work and results that are aligned with client business goals.
• Lead account and campaign planning, client strategy meetings, reporting and quarterly account performance reviews (QBRs) in collaboration with appropriate agency departments, identifying gaps, opportunities and solutions in order to continuously drive accounts forward.
• Create business-building strategies rooted in data and industry knowledge that address client challenges and opportunities and that create growth opportunities for both clients and the agency.
• Gain a deep understanding of Alloy solutions and evolving marketing trends; proactively research and collaborate with departments to build marketing strategies.
• Manage account budgeting, revenue tracking and profitability initiatives to ensure team and agency success.
• Lead account organic growth plans. Build thoughtful proposals for clients and pitch them; define SOWs, timelines and budgets for a variety of PR, marketing and digital programs.
• Manage and develop junior team members utilizing Alloy’s virtues, tools and training.
• Be a subject matter expert! SMEs are an important part of driving client outcomes and winning new business for the agency. Support company marketing and the creation and presentation of new business proposals as needed.

Skillset Needed:

• You’re authentic, bold, passionately curious, accountable, radically candid and agile.  
• Strong experience crafting and executing national and global marketing, digital and/or public relations campaigns with excellent results; leading team and client planning sessions; supporting new business pitches and communicating with stakeholders.
• Display powerful presentation skills that invite participation and effect desired outcomes. 
• Can lead cross-capability teams to deliver creative thinking and powerful ideas that meet client objectives. Uses analysis to drive decisions (as opposed to taking orders) in a way that yields sustained, measurable results.
• Ability to autonomously lead accounts / account teams, build strong rapport with clients, and deliver high quality work with minimal oversight.
• Existing relationships within the technology ecosystem, including reporters, VCs, analysts, influencers and/or brands.
• Deeply understands clients’ businesses at both strategic and tactical levels and delivers counsel rooted in business context, trends and data.
• Excellent client retention and growth rates in your previous roles.

• You are familiar with marketing and analytics software such as CMS platforms, social and media monitoring tools, HubSpot/Marketo/Pardot/etc., Basecamp (or other project management software), Google, Canva/InDesign/etc., Mac OS

The Benefits
(just a few because if we listed them all this description would be too long!)

• Competitive salary
• Performance-based bonuses 
• A truly flexible hybrid work model to suit your schedule and lifestyle
• Unlimited PTO (yes, really - average PTO agency-wide is 20-days) + 10 additional agency-wide holidays + end-of-year holiday week off. 
• Summer Fridays
• 401K match
• 6-year workiversary paid sabbatical 
• Medical and dental benefits (including HSA/FSA)
• Paid parental leave 
• Professional development stipends
• Annual retreats in faraway lands 
• Cell phone reimbursement
• Peloton Membership 
• Mentorship program
• Quarterly culture events – we get a little competitive, you’ve been warned.

Our Commitment 

Inclusivity and respect are two virtues that this company was built on from day one. Alloy does not discriminate based on race, religion, national origin, age, sex, gender, disability, sexual orientation, or any other protected category. We want the best people, and it doesn’t matter what you look like or who your friends are. We also believe that the workplace should be comfortable and safe.  If you need reasonable accommodation at any point in the application or interview process, please let us know.